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Whether you’re in-between homes, renovating or need to de-clutter, we’ll prepare a professional quote for you.
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Frequently Asked Questions

Mobile Storage Container - FAQ

How do I schedule a redelivery?
Simply give Store to Door a call. You must call 10 days in advance of your redelivery date. Please have your password, redelivery address and placement instructions ready to give to our customer service representative.
How do I schedule access to my container at the Store to Door warehouse?
Easy, once again, a simple phone call to Store to Door. You must call 24 hours in advance so we can pull your mobile storage container and place it in our secure client access room.

When you come to our facility, please have your photo ID and password ready. Only you or your authorized agent will be granted access to your storage container.
I’ve moved. How do I change my address?
All change of address information must be provided in writing so that we can properly update your account. You can use the change of address form included in your welcome package and either mail, fax or e-mail the information to our office.
Is storage pro-rated?
We will pro-rate up to 7 days past your storage date. If your container remains in storage, or in your possession, past 7 days, you are responsible for the entire month’s storage fee.
I didn’t use all my supplies, can I return them?
Absolutely. You can return all unused supplies for a full refund.
“The first time I saw your truck, and your people working in my area, I thought, 'what a great idea'. A few months later, when I was getting ready for a local move, I remembered those slick looking pods, so I checked the yellow pages, made the call, and had a pod just outside my garage one day later. I loaded it up with the 'must have' memories that I have been tripping over all these years, and scheduled a pick-up for the following Monday.

The service was prompt and courteous.”
Joseph O. - Arlington, Ma

 
 
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